Yobi AI Assistant
For Call Centers

The Customer Experience Platform of tomorrow, here today.

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10X Your Top Agents with Yobi AI

Leverage our AI to answer calls, drive customer engagement, build trust, by keeping the human in the loop. Creating the best experience for your customers.

Support customers from any channel, 24/7.

Let your customers communicate how they want, this includes phone, text, email, chat, social messaging, and more.

Understand every

Empower your top agents with AI-driven insights, sentiment analysis, and a communication history for each customer, so they can deliver the best experience, every time.

Your call center.
Now powered by Yobi AI.

Unlock the power of AI to anticipate customer needs, empower agents, and deliver engaging customer experiences. Regardless of your industry Healthcare, Dental, and many more. We are fully HIPAA compliant.

Give your customers an AI-driven personal concierge.

Notify customers before there’s a problem, on their channel of choice.

Provide intelligent, conversational AI self-service to resolve issues faster.

Put the power of AI in the hands of your agents.

Get AI-led nudges, coaching, and context for best handling customer needs.

Free up agent time with AI-generated conversation summaries and transcripts.

Optimize business results with AI-surfaced insights.

Use AI to uncover actionable insights with analysis of every interaction—human or virtual.

Get visibility into customer sentiment, satisfaction, and interaction data.

Introducing Yobi AI Assistant for Your Call Center

Yobi AI Voice Assistant is driven by sophisticated AI capabilities that will delight customers, improve your best agent’s productivity 10X.

Conversation summaries

Our AI saves time with call summaries and live transcriptions from each customer interaction, including any follow up tasks.

Suggested responses

When in co-pilot the AI automatically suggests replies for your agents based around that conversation and previous conversation history for quicker, more accurate responses.

AI Voice Answering

When you are overwhelmed with calls our AI has your back. It will engage your customers and you want watch the call in real time.

An AI company
you can trust your data with.

Not only do you get the AI innovation you need, but the privacy and security only Yobi can provide.

Yobi AI and Humans working together to make your customer support and sales rock.

Trusted solution that’s HIPAA compliant, flexible, and scalable.

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